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MOST FREQUENTLY ASKED QUESTIONS

If we do not answer your question here, then please call us. For travel insurance we can be reached by telephone Monday - Friday from 8 am - 6 pm on the following number: +43 1 52 50 3-0.
1 Which countries are considered a part of Europe?
2 Who is covered when the family rate applies?
1 Which countries are considered a part of Europe?
The Mediterranean border states, Jordan, the Canary Islands and Madeira are all included in Europe in the geographic sense.
2 Who is covered when the family rate applies?
A maximum of two adults and up to five minor persons are regarded as a family independent of the degree of affinity. For increases the Cancellation service can also be booked at the family rate.